Tel: 519-527-1551

FAQ
Find answers about the most common questions we hear from you.
Frequently Asked Questions
Initial Assessment is $100 and subsequent treatment are $60 per session. Concussion Assessment is $130 and subsequent treatment are $60 per session. For full detail on what is included with your Initial assessment as well as your subsequent treatment sessions please click here.
If you are coming in for your shoulder/arm we would appreciate you wearing a shirt that is able to expose your shoulder easily.
If you are coming in for your hip/knee/ankle/foot we recommend you bringing along a pair of shorts, indoor footwear that has good support such as a running shoe. We do request that no outdoor footwear be worn throughout the clinic to help keep the clinic clean.
Usually, our clinic directly bills Extended Health Benefits through online portals such as Telus, Blue Cross and Green Shield; which include the following Benefit Groups: Chambers of Commerce, Cowan, Desjardins, First Canadian, Great West Life, Industrial Alliance, Johnson, Manion, Manulife/OTIP, Sunlife and Bluecross/Veterans Affairs. However, there are a few companies that have restrictions on providers submitting claims for their clients. If this is the case, the client will have to pay after their appointment and submit their receipt to their Extended Health Benefit company themself.
We ask that you bring your Extended Health Benefits information along with any other benefits you may be covered under such as a parent's or spouse. We also request you bring along your motor vehicle insurance information which includes your policy #, claim #, date of accident as well as your Adjuster's first and last name with their phone and fax number. If you also have a medication list, you are more than welcome to bring that along as well.